Policy
Privacy Policy
Effective Date: 1st June, 2026
Website: tremleeds.org
Organisation: TREM City of Praise Leeds (“TREM Leeds”, “we”, “our”, or “us”)
TREM City of Praise Leeds is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, engage with our ministries, submit forms, or communicate with us.
This policy applies to the website tremleeds.org and all services, forms, and resources made available through it.
Who We Are
TREM City of Praise Leeds is a Christian church and charity committed to worship, discipleship, fellowship, family development, community support, and spiritual growth.
For the purpose of applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, TREM City of Praise Leeds acts as the data controller for personal information collected through this website.
Information We Collect
We may collect personal information that you voluntarily provide when interacting with our website or church services.
This may include:
Personal Information
- Full name
- Email address
- Telephone number
- Location (city)
- Prayer requests and messages
- Service visit enquiries
- Information submitted through contact forms or ministry enquiries
You are not required to provide personal information to browse our website; however, certain features or services may not function without it.
How We Collect Information
We collect information when you:
- Visit our website
- Complete a contact form
- Submit a prayer request
- Register interest in attending a service
- Subscribe to communications or updates
- Make an online donation
- Contact us through email or website forms
- Participate in church events or surveys where applicable
We only collect information that you voluntarily provide or that is necessary for the operation of the website.
Prayer Requests and Sensitive Information
Prayer requests may sometimes contain personal or sensitive information.
We encourage users to share only information they are comfortable submitting online.
Prayer requests are treated with care and confidentiality and are accessed only by authorised church or pastoral representatives where necessary for prayer or pastoral support.
If you request confidentiality, we will make reasonable efforts to ensure your request is handled discreetly and respectfully.
How We Use Your Information
We may use your information for the following purposes:
Ministry and Pastoral Care
To:
- Respond to enquiries
- Pray for submitted prayer requests
- Provide pastoral care and follow-up
- Coordinate ministry support and communication
Church Administration
To:
- Organise church activities
- Manage service visit enquiries
- Respond to requests and questions
- Improve ministry communication
Website Improvement
We may analyse general website usage to:
- Improve website functionality
- Enhance user experience
- Understand how visitors interact with our content
Communications
Where consent has been provided, we may send:
- Church announcements
- Ministry updates
- Event information
- Relevant church communications
You may unsubscribe or opt out of non-essential communications at any time.
Donations and Online Giving
TREM Leeds may provide online giving and donation options through secure third-party payment providers such as Stripe or other approved platforms.
We do not store or have access to your full payment card information.
Payments are processed through secure encrypted systems managed by trusted payment providers.
We encourage users to review the privacy policies of any payment provider used.
Cookies and Website Technologies
Our website may use cookies and similar technologies to improve website functionality and user experience.
Cookies may be used for:
- Essential website functionality
- Website performance and analytics
- Remembering user preferences
- Security and fraud prevention
You may manage or disable cookies through your browser settings.
Please note that disabling cookies may affect the functionality of certain parts of the website.
Where required by law, we will seek your consent before placing non-essential cookies on your device.
Non-Personal Information
We may automatically collect limited technical information when users visit the website.
This may include:
- Browser type
- Device type
- Operating system
- Internet service provider
- IP address
- Website usage and navigation information
This information is used in aggregate form and does not normally identify individual users.
How We Protect Your Information
We are committed to safeguarding personal information.
We use appropriate administrative, technical, and organisational security measures to protect against:
- Unauthorised access
- Loss or misuse
- Alteration
- Disclosure
- Destruction of personal information
While we take reasonable steps to protect information, no online transmission or storage system can be guaranteed to be completely secure.
Sharing Your Information
We do not sell, rent, or trade personal information.
We may share information only where necessary and appropriate, including:
Service Providers
Trusted third-party providers who support:
- Website hosting
- Email communication
- Payment processing
- Website functionality and security
These providers are required to protect personal information and use it only for authorised purposes.
Legal Requirements
We may disclose information where required by law or where necessary to protect legal rights, safety, or prevent unlawful activity.
Third-Party Links
Our website may contain links to external websites, ministries, or service providers.
We are not responsible for the privacy practices, content, or policies of external websites.
Users are encouraged to review the privacy policies of any third-party sites they visit.
Your Rights
Under UK data protection law, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of information where appropriate
- Restrict or object to certain processing
- Withdraw consent where processing is based on consent
- Lodge a complaint with the Information Commissioner’s Office (ICO)
Requests regarding your information may be submitted using the contact details below.
Retention of Information
We retain personal information only for as long as reasonably necessary for ministry, legal, safeguarding, administrative, or operational purposes.
Information no longer required will be securely deleted or anonymised where appropriate.
Changes to This Privacy Policy
TREM City of Praise Leeds may update this Privacy Policy periodically to reflect legal, operational, or website changes.
Updated versions will be posted on this page together with the revised effective date.
We encourage visitors to review this page occasionally.
Your Acceptance of This Policy
By using this website, you acknowledge and accept the terms of this Privacy Policy.
If you do not agree with this policy, please discontinue use of the website.
Continued use following updates to this policy constitutes acceptance of those changes.
Contact Us
If you have questions regarding this Privacy Policy or how your information is handled, please contact us:
TREM City of Praise Leeds
Address: 5 Sheepscar Court, Sheepscar, Leeds, LS7 2BB
Email: info@tremleeds.org
Website: tremleeds.org
We are committed to handling enquiries respectfully and responsibly.